Terms of Use

1. Acceptance of these terms

These Terms of Use (“Terms”) form a binding agreement between you and the operator of the NotebookLM.work application and website (“we”, “us”, “our”). By downloading, installing or using the app, or by using this website, you agree to them. If you do not agree, do not use the app or the website.

Our Privacy Policy is incorporated into these Terms by reference.

2. Eligibility

You must be at least 13 years old, or the minimum age of digital consent where you live, whichever is higher, and you must have the legal capacity to enter into a contract. If you are under 18, you may use the app only with the involvement of a parent or guardian who accepts these Terms on your behalf. If you use the app on behalf of an organisation, you confirm you are authorised to bind it.

3. Licence — End User Licence Agreement

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download, install and use one copy of the app on any Apple-branded device that you own or control, as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, including Family Sharing where applicable.

This is a licence, not a sale. We and our licensors retain all right, title and interest in the app. Any use outside the permissions granted here is a breach of these Terms and of the Usage Rules, and terminates the licence automatically.

4. Restrictions

You may not, and may not permit anyone else to:

• copy, sell, rent, lease, lend, sublicense or otherwise distribute the app;
• reverse engineer, decompile, disassemble or attempt to derive the source code of the app, except to the extent that applicable law expressly prohibits this restriction;
• modify, adapt or create derivative works of the app, or remove any proprietary notices;
• circumvent, disable or interfere with security, rate-limiting or usage-metering features;
• use automated means to access the app, or resell or provide the app’s AI functionality as a service to third parties;
• use the app to develop, train or benchmark a competing product or machine-learning model; or
• use the app in a way that overburdens our infrastructure or that of our providers.

5. Your content

“Your Content” means the documents, files, links, notes and questions you add to the app. You keep all ownership of Your Content. We claim no rights in it.

You grant us and our processing providers a narrow, temporary, worldwide, royalty-free licence to transmit, host and process the specific excerpts of Your Content that you submit, solely to generate the output you requested and to return it to you. This licence exists only for the duration of that request and for no other purpose. We do not use Your Content to train models.

You are responsible for Your Content. You represent that you own it or have the rights and permissions needed to upload it and to have it processed as described, and that doing so does not infringe anyone’s copyright, confidentiality, privacy or other rights. Do not add material you are not permitted to use in this way, including material subject to obligations of confidentiality you would breach.

You are responsible for your own backups. Your Content lives on your device. We do not hold a copy and cannot restore anything you lose, delete, or lose access to when a device is lost, reset or replaced.

6. AI output and accuracy

• Output is provided for study, research and information purposes only.
• It is not legal, medical, financial, tax, academic-certification or other professional advice, and must not be relied on as such. Consult a qualified professional.
• Identical prompts may produce different results. Output is not guaranteed to be unique, and similar output may be generated for other users.
• You are responsible for how you use the output, including compliance with the academic-integrity rules of any institution you belong to. Submitting AI-generated work as your own may violate those rules.
• We make no warranty that output is accurate, complete, fit for a particular purpose, or free of third-party rights.

7. Acceptable use

You agree not to use the app or any output to:

• break the law, infringe intellectual property, or violate anyone’s privacy or publicity rights;
• process material you obtained unlawfully, or that you are contractually barred from disclosing;
• generate or distribute content that is unlawful, defamatory, harassing, hateful, sexually explicit involving minors, or that promotes violence or self-harm;
• create malware, spam, fraudulent, deceptive or misleading content, or facilitate academic or professional dishonesty in violation of applicable rules;
• attempt to extract system prompts, jailbreak or otherwise subvert model safeguards; or
• attempt unauthorised access to our systems, or those of our providers or other users.

We may suspend or terminate access for any breach of this section.

8. Purchases and subscriptions

The app may offer optional paid features, one-time purchases or auto-renewing subscriptions. Where it does:

• All purchases are processed by Apple through your Apple Account. Prices are shown in the app before you confirm and may vary by region and over time.
• Auto-renewal. A subscription renews automatically at the end of each period unless auto-renewal is turned off at least 24 hours before the period ends. Your Apple Account is charged for renewal within 24 hours before the current period ends.
• Managing and cancelling. Go to iOS Settings › your name › Subscriptions. Cancelling stops future renewals; access continues until the end of the paid period. Deleting the app does not cancel a subscription.
• Free trials. Where offered, any unused portion of a free trial is forfeited when you purchase a subscription covering the same period.
• Refunds. Purchases are handled by Apple, and refunds are at Apple’s discretion under the Apple Media Services Terms. Request one at reportaproblem.apple.com. We cannot issue refunds for App Store transactions. Statutory withdrawal and consumer rights in your country are unaffected.
• Changes. We may change prices or the features included in a plan. Changes to a subscription price take effect only from the next renewal and only after notice; you may cancel before it applies.

9. Third-party services and content

The app relies on third-party AI processing providers, and may link to third-party sites. Those services are governed by their own terms and privacy policies. We are not responsible for third-party content, availability or practices, and a link is not an endorsement. Any material you import from a third-party source remains subject to that source’s licence terms.

10. Availability and changes

We aim to keep the app working but do not promise uninterrupted or error-free service. Features depend on network connectivity and on providers we do not control. We may add, change, suspend or remove features, and may release updates that you may need to install for the app to keep working. We may discontinue the app entirely; where we do, we will give reasonable notice through the app or this website where practicable.

11. Our intellectual property

The app, this website, and their design, code, text, graphics and marks are owned by us or our licensors and protected by intellectual property laws. Except for the licence in section 3, nothing in these Terms transfers any right to you. NotebookLM.work is an independent product and is not affiliated with, endorsed by or sponsored by Google LLC; “NotebookLM” and “Google” are trademarks of Google LLC, and “Apple”, “App Store”, “iPhone” and “iPad” are trademarks of Apple Inc. Those marks are used only for identification and compatibility purposes.

12. Feedback

If you send us suggestions, ideas or bug reports, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them for any purpose without obligation or compensation to you. Please do not send us anything you consider confidential.

13. Termination

You may end this agreement at any time by deleting the app. We may suspend or terminate your licence immediately if you materially breach these Terms, or if required by law. On termination, the licence in section 3 ends and you must stop using and delete the app. Sections 5, 6, 11, 12, and 14 to 20 survive termination.

14. Disclaimers

To the maximum extent permitted by law, the app, the website and all output are provided “as is” and “as available”, without warranty of any kind, express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, quiet enjoyment or non-infringement. We do not warrant that the app will meet your requirements, be uninterrupted, secure or error-free, or that defects will be corrected.

Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you. Nothing in these Terms limits mandatory consumer rights that cannot be waived under the law of your country of residence.

15. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, goodwill, or loss or corruption of data, arising out of or relating to your use of, or inability to use, the app or the website — even if we have been advised of the possibility of such damages, and regardless of the legal theory.

Our total aggregate liability for all claims relating to the app or the website is limited to the greater of (a) the amount you actually paid us or Apple for the app in the twelve months before the event giving rise to the claim, or (b) USD 50.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.

16. Indemnity

You agree to indemnify and hold us harmless from any claim, demand, loss or expense (including reasonable legal fees) arising from Your Content, your use of the app or its output, or your breach of these Terms or of applicable law. This does not apply to the extent the claim arises from our own breach or negligence, and does not apply where prohibited by law.

17. Apple-specific terms

The following apply where you obtained the app from the Apple App Store, and take precedence over any conflicting provision in these Terms:

1. These Terms are concluded between you and us only, not with Apple. We, not Apple, are solely responsible for the app and its content.
2. Your licence to use the app is limited to a non-transferable licence to use it on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
3. Maintenance and support for the app is our sole responsibility. Apple has no obligation to furnish any maintenance or support services.
4. Warranty. To the maximum extent permitted by law, Apple has no warranty obligation with respect to the app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the app.
5. Product claims. We, not Apple, are responsible for addressing any claims relating to the app or your use of it, including product liability claims, any claim that the app fails to conform to a legal or regulatory requirement, and claims under consumer protection or similar legislation.
6. Intellectual property claims. In the event of any third-party claim that the app or your use of it infringes intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of that claim.
7. Legal compliance. You represent that you are not located in a country subject to a US Government embargo or designated as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties.
8. Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
9. Contact. Questions, complaints and support requests about the app should be directed to info@notebooklm.work.

18. Export controls and sanctions

You agree to comply with all applicable export control and sanctions laws, and not to use or export the app in violation of them.

19. Governing law and disputes

These Terms are governed by the laws of the jurisdiction in which we are established, without regard to its conflict-of-law rules, and the courts of that jurisdiction have non-exclusive jurisdiction over any dispute. If you are a consumer resident in the EEA, the UK or another jurisdiction whose law grants you the protection of mandatory local rules, nothing here deprives you of those protections or of the right to bring proceedings in the courts of your place of residence.

Before starting formal proceedings, please contact us at info@notebooklm.work; most issues are resolved quickly and informally.

20. General

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between us regarding the app and supersede any prior understanding.
• Severability. If any provision is held unenforceable, the rest remains in force and the unenforceable part is modified to the minimum extent needed.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition or sale of assets.
• Changes. We may update these Terms; the “Last updated” date will change and material changes will be notified in the app or on this site before taking effect. Continued use after that means acceptance.
• Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control.
• Language. The English version of these Terms controls.

21. Contact

Questions about these Terms:

info@notebooklm.work